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Tazz91

Bug Loading Threasure password invailid + Video

ReplyThanks 2015/08/06 05:36:22 0 0

Operating System:Windows 7

Operating System Bit:32bit

Software Version:9.0.3

Hi admins,

There is a bug in the threasure file when you put a password on it, it keep saying that its not valid. In fact I copied it exactly from my notepad.

See here;

http://www.screencast.com/t/Xy1Fb00G

And now I'm using the 3 day trial version and now I can't keep up testing this program as I can't even continue my work that I have been doing for hours.



WhiteHatBox
2015/08/06 08:27:54
The thesaurus is created by yourself?
Let's ROCK!
Tazz91
2015/08/06 10:00:54

Hi,


Yes it's created by myself

Tazz91
2015/08/08 04:39:18
What I find kinda weird is that something like this must be noticeable? I found someone with the same problem and if it's really bug then why did no one seem to notice it?

http://www.whitehatbox.com/bbs/BBSPost?postid=826#.VcSQC7XiGWZ

And thank you very much for the slowest support ever I purchased a 3 day trial and I can't even continue my work that I have been doing for hours. How do you want anyone to purchase your program if you can't even load your OWN threasure. And continue where I was so that I can decide later if I want it or not. And if you watch my video you can see that I'm creating my own threasure but still 'whitehatbox' is asking me The thesaurus is created by yourself?


This is hole thing is a joke right? I want a refund.

WhiteHatBox
2015/08/08 20:45:17

Sorry for late reply, our support is fast, but it is slower than normal when it is weekend.

we have found the bug and fixing it, will release an update today.
The fast solution for you is that you can create a new password that use all lowercase chars.

Let's ROCK!
Tazz91
2015/08/09 07:36:38

Hi,


That's great but my trial has expired and I'm not going to buy another one, as I have wasted my money.


Thanks

WhiteHatBox
2015/08/10 23:17:51
@Tazz91, email me your current serial code, we will give you another 3 days to try freely.
Let's ROCK!
Tazz91
2015/08/11 04:48:53

Hi

Already purchased a year license, thanks anyway! :)


Thanks

Aprilcaicai
2015/08/11 05:00:04
We will continue to work hard.
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